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Privacy Policy

At RFG Bookkeeping LLC, we value your privacy and are committed to protecting your personal and financial information.

Information We Collect

We may collect:

  • Name and contact information
  • Business information
  • Financial documents and records
  • Billing and payment information
  • Information submitted through contact forms or consultations

How We Use Your Information

Your information is used to:

  • Provide bookkeeping services
  • Communicate regarding your account
  • Prepare financial reports
  • Process invoices and payments
  • Improve our services and customer experience

Website Analytics and Advertising

Our website uses analytics and advertising measurement to understand how visitors find and use our site. We use:

  • Google Analytics (when configured) to understand page views and visitor behavior patterns.
  • Google Ads measurement to understand which ads bring visitors to our site.

We track anonymous events such as page views, which buttons are clicked, and which pages lead to booking actions. We do not intentionally send sensitive bookkeeping or financial details, email addresses, names, or form contents to our analytics or advertising tools. Only non-sensitive categorical information (such as the page you are on or the type of button you clicked) is recorded.

Your Consent Choices

When you first visit our site, you will see a consent dialog with three choices:

  • Accept All — Enables analytics measurement, Google Ads conversion measurement, and advertising data storage. Advertising personalization remains disabled because we do not use personalized advertising or remarketing.
  • Analytics Only — Enables pageviews and analytics events. Advertising storage and Google Ads conversion events remain disabled.
  • Decline Optional Tracking — No analytics or advertising scripts are loaded. The site continues to work normally.

Your choice is stored on your device. Necessary website functionality always works regardless of your choice.

Changing or Withdrawing Consent

You can change your consent preference at any time without clearing your browser storage. Click the "Privacy Choices" button in the footer of any page to reopen the consent dialog. You can switch between Accept All, Analytics Only, or Decline Optional Tracking at any time. When you withdraw consent, all optional analytics and advertising categories are immediately set to denied, and we attempt to remove any first-party Google analytics cookies from your browser.

Information Security

We use secure systems and reasonable safeguards to protect your confidential information from unauthorized access, disclosure, or misuse.

Third-Party Services

We may use trusted third-party software providers, including cloud-based accounting and payment platforms, to deliver our services securely.

Confidentiality

All client financial information is kept confidential and will never be sold or shared with unauthorized parties unless required by law.

Cookies & Website Data

Our website may use cookies or analytics tools to improve user experience and website performance. Analytics and advertising storage is only set after you grant consent.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly.

Contact Us

If you have questions regarding this Privacy Policy, please contact us.